Bosses’ public blunders

BUSINESS IS ABOUT dealing with uncertainty but for many bosses the most unpredictable thing is what happens when they open their mouths. Elon Musk, the boss of Tesla, had to apologise after calling Wall Street analysts “boneheads” on a conference call in May. In July Facebook’s Mark Zuckerberg was forced to clarify a remark, made on a podcast, that some listeners—improbably—argued showed sympathy with Holocaust deniers. On September 12th Jamie Dimon, of JPMorgan Chase, said sorry after comparing himself with President Donald Trump. “I think I could beat Trump…I’m as tough as he is, I’m smarter than he is…He could punch me all he wants,” boasted Mr Dimon. In his apology he said the episode, “proves I wouldn’t make a good politician”.

Acting like a politician, with its requirement to stay on-message all the time, is increasingly what the job of American chief executives entails. Twenty years ago bosses had to be guarded at public...



via Business Feeds

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